Last updated: 24 August 2026

AlwaysBeOG Media Group sells services and digital products. Nothing we sell is physically shipped, so there is nothing to post back to us — this policy explains how refunds and cancellations actually work here.

Monthly plans

This covers the Starter Kit, Growth Mode and Full Flex Suite.

• You can cancel at any time. There are no contracts, no minimum terms and no cancellation fees.
• Cancel before your next billing date and you will not be charged again. Your plan stays active until the end of the period you have already paid for.
• The current month is not refunded once work on it has begun. Content, video and strategy work is produced ahead of delivery, so by the time you see the first asset the month’s work is already underway.
• You can move up or down a tier at any time. The change applies from your next billing date.

To cancel, email info@abogmg.com from the address on your account. We will confirm in writing.

One-time digital products

This covers prebuilt AI personas such as Lola Crash.

• These are non-refundable once delivered. Digital assets cannot be returned — once the files are in your hands, you keep them.
• If you have paid but nothing has been delivered yet, contact us and we will refund you in full.

Everything included in a prebuilt persona is listed on its product page. Please read it before buying, and email us first if anything is unclear — we would rather answer a question than process a refund.

Custom build services

This covers the AI Influencer Creation Service and any bespoke work quoted directly.

• Full refund before production starts. If you change your mind before we begin building, email us and we will refund you in full.
• Non-refundable once production has started, because the work is custom to your brand and cannot be resold.
• Revisions are included as described on the product page. If the delivered work does not match what was agreed, we will fix it — that is a revision, not a refund.

When we will always refund you

Regardless of anything above, we will refund you promptly if:

• You were charged twice for the same thing
• You were charged after cancelling
• We failed to deliver what you paid for and cannot put it right

How to request a refund

Email info@abogmg.com with the email address used at checkout, the order number, and what went wrong. We aim to respond within two business days.

Approved refunds are issued to the original payment method. Depending on your bank or card issuer, the money usually reappears within 5–10 business days.

Chargebacks

If something has gone wrong, please contact us before disputing the charge with your bank. A chargeback locks the funds and takes far longer to resolve than an email to us. We would rather sort it out directly, and in most cases we can do it the same week.

Questions

AlwaysBeOG Media Group
Email: info@abogmg.com
Phone: +1-813-522-3338

See also our Privacy Policy.